PRIVACY NOTICE

1. DATA CONTROLLER

HYDRO & VOLT GROUP ("the Company") acts as data controller under Turkish Personal Data Protection Law no. 6698 ("KVKK").

Contact: [email protected] · +90 541 935 82 02 · hydrovoltgroup.com

2. PERSONAL DATA PROCESSED

• Identity: Name, surname, Turkish ID no (when required for invoicing)
• Contact: Email, phone, address
• Customer transaction: Order, invoice, payment information
• Transaction security: IP address, logs, cookie data
• Marketing: Preferences and shopping history (with explicit consent)

3. PURPOSES OF PROCESSING

• Performance of contract (order, delivery, invoice)
• Compliance with legal obligations (tax, commerce, e-invoice)
• Customer relations and support
• Information security and fraud prevention
• Marketing and personalisation (with explicit consent)

4. DATA TRANSFERS

Your data may be shared with payment institutions, cargo companies, e-invoice integrators, hosting/infrastructure providers, and legal authorities to the extent necessary.

5. COLLECTION METHOD AND LEGAL BASIS

Data is collected via our website, email, phone and physical forms through automated or semi-automated means. Legal bases include performance of contract, legal obligation, legitimate interest and explicit consent.

6. YOUR RIGHTS (KVKK ARTICLE 11)

You have the right to learn whether your data is processed, request information, request correction or deletion, object to automated decisions, and seek compensation for damages from unlawful processing. Submit requests to [email protected].

7. UPDATES

This notice may be updated as needed. The current version is always published on this page.